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  #1  
Old 07-29-2010, 11:04 PM
satan666
 

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Default DAE, just spam '0' when they call customer support and have to talk to a machine?

I hate listening to all the options when i know all i need to do is speak to a customer service rep.

Oh, and BTW.... WHY do companies make you enter in all your info only to have the service rep ask you for it again when they get on the call??

BOT: For verification purposes please enter your security code
BOT: Please verify your service address.

:: Service rep answers ::

Service rep: Hello, my name is Jessica can you please verify your security code?


FFFFFFFFFFFUUUUUUUUUUUUUUUUUUUUUUUUUUUUU :
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  #2  
Old 07-29-2010, 11:25 PM
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MrGoutHimself MrGoutHimself is offline
Would you like some making fuck, berzerker!
 

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This is why I love this site. 0 isn't always the trick, in fact a lot of times now CRM companies set the IVR not to accept 0 as a way to a live person because that negates the funnelling of the queues through button presses.

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  #3  
Old 07-29-2010, 11:28 PM
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TheSNakE TheSNakE is offline
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Dude, this is the best thing you ever posted I fuckin hate automated phone service. I always stay for the survey just so I can tell them it sucks.
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Too late. The siren song of skinny jeans and skittlerex lured him back to his people. We won't see him for another 3 months.
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  #4  
Old 07-30-2010, 12:14 AM
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The Godfather The Godfather is offline
I'm going to make him an offer he can't refuse.
 

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I like the ones that have voice recognition. I just start screaming, CUS TOE MOE SERVICE!
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  #5  
Old 07-30-2010, 12:29 AM
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Many people have seen me in airports screaming at my phone "SPEAK TO A REPRESENTATIVE!"
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Originally Posted by pisceschef View Post
Too late. The siren song of skinny jeans and skittlerex lured him back to his people. We won't see him for another 3 months.
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Originally Posted by mr.brownfella View Post
Hail, too the King!
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  #6  
Old 07-30-2010, 06:26 AM
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MrGoutHimself MrGoutHimself is offline
Would you like some making fuck, berzerker!
 

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I guess if I got nothing else from working in a customer service call center in IT, I got some insider information on IVRs and shit.
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  #7  
Old 08-10-2010, 07:32 AM
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Predator24 Predator24 is offline
I'm here to chew bubble gum and suck some dick, and I'm all out of bubble gum
 

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I call companines where I know there will be one of those menus just to talk to the CSR's and fuck with their days. I'll tell them jokes or read them the news.
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  #8  
Old 08-13-2010, 05:02 PM
IndyT IndyT is offline
the burning and itching has stopped
 

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Some of the voice recognition ones are also programmed to move people who curse to the front of the line. So sometimes its worth a try just to keep saying fuck.
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